At New Forest & Waterside Lettings we understand that renting a home can often be a frustrating and stressful process, therefore on this page we aim to clarify below the sequence of events that will take place during this process, which you can then refer back to at any time.

Register with New Forest & Waterside Lettings.
We need to ensure you find the most suitable property for your requirements, which is why we need some information from you. This includes your rental budget and the date by which you need to move as well as how many bedrooms you would like etc. When we have this information we can assist you in finding your perfect home. You can let us know all about your requirements by phone or by visiting us where a member of staff can assist you with your search. We will then ensure that we cross match all of our properties to find one that would be perfect for you.


Viewings can be conducted 9am – 5pm Monday to Friday and out of hours viewings are available on request.

Contact will be made after your viewing to ascertain whether you are interested in renting the property, or have any questions relating to it.

Holding deposit
The holding deposit will be returned to you should the Landlord withdraw from negotiations but if you withdraw the holding deposit will not be refunded. A holding deposit agreement is signed on placement of the deposit.
Rent & Deposit
On commencement of the let the following will be required in cleared funds
First Month’s Rent
All rents are exclusive (no bills included) unless stated and must be paid in advance by standing order.
Usually equivalent to one month’s rent + £100.00
Utility Bills
Please be advised that tenants are expected to pay all utility bills during the term of their contract, which will include – Gas / Electric / Water / Council Tax.
Policies & Fees
Our administration fees are £250 plus VAT and £50 for an extra person.
We are professionally insured and do not operate any CMP scheme but use the Deposit Protection Service for deposits.